The first wave of Torment's backer boxes has begun shipping as of March 16th, 2017! Keep an eye out on your email inbox for a shipping confirmation email with more details included.
Torment's physical goods are shipping via UPS. You should receive a tracking number as part of your shipping confirmation. Please be patient, as we have many thousands of boxes to ship, and they will roll out in the coming days.
Shipping Address Changes & Delivery Issues
If you receive a shipping confirmation, and the shipping address your package is being sent to is incorrect, or you encounter another delivery issue, you can use the button at the UPS web site under your tracking page to request changes to your shipment.
Please note: If the shipping address provided is incorrect, and your shipment arrives at the wrong address before you are able to correct the issue, then UPS will not be able to change the address after that point. In such a case, please submit a support request and we will assist you further.
Emails from MPO
We are working with MPO Distribution and Techland Publishing to deliver your physical goods for Torment. If an issue is identified during shipping, such as an incomplete or incorrect address, you may receive an email from MPO asking for you to correct the problem. If you have more questions or concerns about any communications you receive from MPO, Techland, or any other third parties, please submit a request and let us know.
Signed goods require some extra time due to the additional turn-around required for the signing process. These will ship a bit later, so please be patient if you are receiving signed goods and haven't got your confirmation yet!