There are likely two reasons why your Bard's Tale IV rewards aren't showing up on your backer account.
Email not Verified
Your Bard's Tale IV rewards and pledge may not be appearing because you have not yet verified your email address. To do so, please visit the Email Addresses page, and click the "Verify" button, then follow the link in the email we send to your inbox.
Kickstarter or PayPal Email Not Linked
We link pledges to your Bard's Tale IV account based on your email address, so you need to make sure your pledge email is also on your account as a secondary address.
Please visit the Email Addresses page, then add your email used for your pledge.
Important: Make sure you use your original pledge email from during the Kickstarter campaign, or the email you used to pledge using PayPal.
Once you have your pledge email address linked up to your account, and you've answered the verification message we sent to the inbox, you should see your pledge and rewards appear.