A DxDiag report is created by the DirectX Diagnostic Tool built into Windows (dxdiag.exe). These results are very helpful in troubleshooting technical concerns with a computer.
When troubleshooting a bug or issue, we may ask you to send in a DxDiag report to view your system information. This will help us determine the cause of the issue.
Here are the steps to create a DxDiag Report.
- Click on the "Start" button in the bottom-left corner of the Windows taskbar.
- In the search box, type "dxdiag" and press Enter. The DirectX Diagnostic Tool should appear.
- Click on “Save all Information.”
- Save the file to your desktop.
Once you have generated a DxDiag report file, please send it as an attachment with your support ticket or email.
For support purposes, if we request data such as crash logs or a DxDiag report, this data is kept for debugging and product improvement, and you should avoid sharing personal information in the files you send. A comprehensive look at our data policy can be found here: https://go.microsoft.com/fwlink/?LinkId=521839.