Q: Will everyone who pre-ordered be getting the Colorado Survival Gear Pre-Order Bonus items?
A: Yes! Regardless of whether you're a backer through Fig, or if you pre-ordered through another store, all pre-order versions of the game will be granted access to the Colorado Survival Gear pre-order goods. Upon logging into the game, and making sure you have received any available update information, you should have these items in your starting inventory.
Q: I backed the game, what happens now?
A: If you don’t already have a Crowd Ox login (which you most definitely should!), you can create your backer portal access through these steps: https://help.crowdox.com/article/wdqryg7t47-create-a-login-for-the-backer-portal On launch week (before August 28), Crowd Ox will be sending out emails through which you’ll be able to claim your game keys. At that time, any additional digital content you may have pledged for will also be made available via Crowd Ox.
Q: I logged into my Crowd Ox account and am not seeing my pledge history as I expect to. What do I do?
A: As soon as possible, please reach out to Crowd Ox support via the email you used in conjunction with the pledge. Their support team should be able to assist you with identifying or creating the correct backer portal for your Wasteland 3 pledge. https://crowdox.com/contact/
Q: I had other physical goods ordered (playing cards, plushy) that have not yet arrived. When will I get those?
A: They’re in-progress, just not quite ready yet. Due to our current work from home situation, it’s taking us a bit longer to organize the production and delivery for those items. As such, you can expect those to be delayed a bit, but we will do our best not to keep you waiting too much longer. We’ll stay in touch and you can expect that these will go out as soon as possible. Make sure you’ve logged into your Crowd Ox backer portal (link above) to ensure your current address is listed correctly.
Q: I’d like to help provide feedback about the game when it releases. How can I do that?
A: Be on the lookout for the Wasteland 3 Bug Report forums which will go live around the time of the game’s launch. Once the forum is available, you’ll find that indexed on our site along with the other Wasteland 3 forums: https://forums.inxile-entertainment.com/viewforum.php?f=56
Q: How can I stay up to date with any news and information you might provide outside of Fig?
A: We’ll do our best to share updates across all our channels including forums, Steam and GOG forums, and the inXile website news section. If you’re not already following us on Twitter though, we definitely recommend doing that when you get a chance: https://twitter.com/Wasteland
Q: There’s a bunch of digital rewards I should be getting, how do I get those?
A: Digital backer rewards (soundtrack, art, novellas, etc.) will be provided through Crowd Ox before launch. Please check the above Q&A for how to log into Crowd Ox if you haven’t done so already. The email you receive from Crowd Ox offering your game keys will also contain digital reward information.